Sunday 12 September 2010

RSPCA - FAQ

How is the RSPCA different to other charities in the same sector?
- The RSPCA is the only animal charity that prosecutes and has uniformed inspectors.
- Most animal charities are 'single issue' charities. The RSPCA works to promote kindness and prevent cruelty to ALL animals, including domestic animals, wildlife, farm animals and animals used in research.

"I believe someone is being cruel to an animal. What can the RSPCA do?
The RSPCA treats all reports in strictest confidences. Please ring the 24-hour cruelty and advice line. Staff will ask the following information...
- Your name and address, you may remain anonymous but it helps the RSPCA greatly if you can provide your details, which will not be disclosed to anyone outside the charity.
-The name and address of the owner or keeper of the animal.
-The animal's location.
-Description of the animal and it's circumstances/ill treatment.

"I have had difficulty getting through to the Cruelty line - it's too busy?"
It's true, the National Cruelty Line is very busy - in fact they received 1 1/4 million calls a year. On the one hand, this is a good thing because it means many members of the public are using the service to report cruelty against animals, which, of course, means that they are able to rescue and rehome many animals that need the help. On the other hand, however, there is a downside to this: the service has become so innundated by calls in recent years that many people are finding it difficult to get through. They have now made major changed to the tasking systems and for recording calls and incidents but the cruelty line is still extremely busy. This is why they really need the committed support of its supporters.

"I called the RSPCA about a stray dog in my street but they wouldn't come out?"
The RSPCA will respond to a call if it concerns an injured stray dog, but only so it's injuries can be treated; it is then handed over to the proper authorities. Responsibility for stray dogs rests with the local authority through local dog wardens and the police. Anyone wishing to report a stray dog should contact their local dog warden or may wish to take the dog to their area police station themselves. The Police do not collect stray dogs but will act as a holding facility until the dog warden can collect the animal.


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